CONNECTING FLIGHTS

Are you arriving at the Cancun Airport but need a connecting flight?

You'll be happy to know that we have the information you need to get where you need to be!

Terminals

Cancun Airport has four separate terminals, all connected via our Airport Shuttles.

Terminal 1

This terminal is an "FBO" terminal, known as a Fixed Base Operator. It is a terminal for private jets and their passengers.

Terminal 2

This terminal operates domestic and international flights to Central and South America and a few long-haul flights to Europe. This terminal has 31 boarding gates split into a primary and satellite building.

Terminal 3

This terminal handles international flights, mainly to North America and Europe, with 22 gates, from C4 to C26.

Terminal 4

Inaugurated in October 2017, Cancun Airport became the first airport in Mexico with four terminals. This international terminal has 12 boarding gates.

Terminal Shuttle Service

Although there is no direct internal connection between terminals, a free shuttle is available. This service only operates inside the airport area. The maximum wait time for a shuttle is 30 minutes. The boarding locations are marked in both English and Spanish as follows, "Shuttle Terminal / Transportacion Interterminal" and are located at the entrance of each terminal. Please ask one of the information modules if you need help finding these locations. Remember the most important part, the Airport Shuttles run daily from 7am-10pm every 30 minutes.

Taking the Shuttle is a piece of cake; see below!

• In each terminal, locate the boarding areas
• If you can't find them, go to the information modules
• We recommend that you consider the transfer and waiting times so that you are not late for your connection
• The waiting time can be up to 30 minutes
• Travel time between two terminals does not exceed 20 minutes
• The transport has air conditioning, a ramp for the disabled, and pick-up and drop-off areas

Should you have any transportation needs from the airport to your hotel when arriving or upon departing from our beautiful destination please visit our hotel transportation page for more information.

The single most important fact you must understand about connecting flights is that THE AIRPORT IS NOT RESPONSIBLE for the connecting of your flights. The airline and/or airlines that you are flying with are responsible for getting you to Cancun on time to make your connecting flight. There is absolutely nothing that the airport can do to assist you with your connecting flights other than giving you the following recommendations:

• Make sure that you book your flights with enough time to connect.
• Remember that if you are flying to Cancun, then you most likely are coming on an international flight and MUST go through immigration and customs.
• If you are connecting flights then you most likely getting on a DOMESTIC flight and must go to the domestic flights terminal.
• There is a shuttle between terminals but it is not a scheduled shuttle. It goes back and forth as needed.
• If you are flying on different airlines, then you must claim your luggage from your first flight and check them in on your connecting flight.
• Immigration and customs DO NOT care if you have to connect flights you MUST go through the procedures as any other person.
• Airline personnel may be able to assist you under special circumstances, please check with your airline if you think you will need their assistance. Please plan accordingly.

Weekends are very busy at the airport, thus give yourself enough time between flights. Weekdays are not as bad but if you are arriving during peak hours (10:00AM to 4:00PM) then you may run into some long lines at the immigration and customs booths.